Best Hospital Case Manager and Healthcare Conferences 2020

Best Hospital Case Manager and Healthcare Conferences 2020

Hospital case manager conferences happen throughout the year. Some of the biggest include the American Case Management Association National Conference, the many ACMA chapter conferences around the country, and the Case Management Society of America Annual Conference and Expo

Representatives of Flying Angels will attend all conferences listed below. In many cases, this will be the fourth year in a row representatives from Flying Angels have attended these conferences. They look forward to seeing old friends again!

Each conference offers important insights for hospital case managers and healthcare professionals, including information on new tools and techniques, a chance to hear from leaders in the industry and an opportunity to network with peers.

Top 10 Hospitals in the U.S.

The following are some of the biggest hospital case manager conferences for 2020.

American Case Management Association National Conference

April 6-9, Hyatt Regency McCormick Place , Chicago, Illinois

The American Case Management Association National Conference brings together 1,500 case managers, transition of care and other healthcare workers from across the country for the chance to learn from peers. According to the ACMA National Conference, recent trends in case management discussed at the conference will include:

  • Collaboration and interdisciplinary teams
  • Utilization management
  • Social determinants of health
  • Value-based care
  • Research and innovation
  • Patient-centric care and engagement

In addition to case managers and transition of care workers, many other healthcare workers can benefit from attending these conferences. They include nurses, social workers, physician advisors, physicians, nurse practitioners and students.

Day in the Life of a Flight Nurse

Many ACMA chapters across the country will also hold case management and transition of care conferences in 2020. They include the following.

  • ACMA Arizona Chapter, Feb. 21, Doubletree Resort by Hilton Paradise Valley Scottsdale,  Scottsdale, Arizona. 
  • ACMA Ohio Chapter, March 4, Hyatt Regency Columbus, Columbus, Ohio
  • ACMA Eastern Pennsylvania Chapter, March 7, Sheraton Valley Forge Hotel, King of Prussia, Pennsylvania
  • ACMA Southern California Chapter, March 7, Hyatt Orange County, Garden Grove, California
  • ACMA South Carolina Chapter, March 12-13, Embassy Suites by Hilton Columbia Greystone, Columbia, SC 29210
  • ACMA Massachusetts Chapter, March 21, Boston Marriott Cambridge, Cambridge, Massachusetts
  • ACMA Colorado Chapter, May 4, Embassy Suites by Hilton Denver Tech Center North, Denver, Colorado
  • ACMA Minnesota Chapter, May 8, Minneapolis Marriott Northwest, Minneapolis, Minnesota
  • ACMA New Jersey Chapter, June 6, Crowne Plaza Princeton, Princeton, New Jersey
  • ACMA Northern California Chapter, July 2-3, The Meritage Resort and Spa, Napa, California
  • ACMA Georgia Chapter, August 15.  Crowne Plaza Atlanta SW – Peachtree City, GA
  • ACMA Florida Chapter, August 27-28, Omni Orlando Resort, Championsgate, Florida
  • ACMA Gateway Chapter, September 10, Double Tree by Hilton, St. Louis-Chesterfield, Missouri
  • ACMA Maryland Chapter, September 12, Baltimore Marriott Camden Yards, Baltimore, Maryland
  • ACMA New York Chapter, September 25, Long Island Marriott, Uniondale, New York
  • ACMA Western Pennsylvania Chapter, October 3, Double Tree Pittsburgh Green Tree, Pittsburgh, Pennsylvania
  • ACMA Greater Houston Chapter, October 10, The Westin Houston, Houston, Texas
  • ACMA Illinois Chapter, October 13, Donald E. Stephens Convention Center, Rosemont, Illinois
  • ACMA Connecticut Chapter, October 24, Mohegan Sun, Uncasville, Connecticut

Case Management Society of America Annual Conference and Expo

June 28 – July 2, Boston Convention & Exhibition Center, Boston, Massachusetts

More than 1,500 are expected to attend this large annual conference that showcases professional seminars, speakers, events, product and services expositions and the chance to network – all aimed at case management professionals. 

Topics include integrated case management, shared decision making, improvement of care with effective care coordination, and improving outcomes with data and technology. There is also a CMSA Chicago Chapter Conference on March 10 at the Drury Lane Theatre in Oak Brook Terrace, Illinois.

What Does Flying Angels Do?

In-Flight Entertainment for Adults

In-Flight Entertainment for Adults

Travel is a wonderful experience. But it also comes with its own set of challenges. To get ready for a flight, it’s important to have some in-flight entertainment at your disposal, including games, movies, music, books and good, old-fashioned conversation.

All can help smooth out a trip and provide things to do on a plane. To sort out the various options, here’s a look at in-flight entertainment options based on the emotions that people experience on a flight.

5 Ways to Improve Senior Air Travel

 When You’re Stressed

Stress is what happens when your body reacts to what is perceived as a threat. For some, flying represents a threat, at least at a basic instinct level that you can’t always reason yourself out of quickly.

Stress can manifest in many ways, both physical and emotional. For example, you might experience a headache, sweating palms, a rumbling gastrointestinal tract, irritability, difficulty swallowing, lack of concentration, back or neck pain and a feeling of being overwhelmed. On flights, much of this comes from the loss of control in your environment.

One of the best ways to combat this is to know the statistics. Those facts show that the most dangerous parts of your trip are the drives to and from the airport. In an airplane, the odds of getting into an accident are about one in 11 million or, as Elite Daily puts it, “so slim it’s almost pointless to quantify.” 

But stress doesn’t always respond to logic. To distract yourself, make sure you take in-flight entertainment that brings you comfort. This can include a pillow, blanket and a tablet loaded with your favorite TV shows (now is the time to watch all those old “Friends” episodes). An engaging book is a smart choice, as are headphones and music. Also, in addition to a book, make sure you bring fun things to do on a plane that don’t require Wi-Fi, such as crossword puzzles and Sudoku.

In-Flight Entertainment When You’re Anxious

Anxiety is a bit different than stress. While stress is a physical reaction to a threat (real or perceived), anxiety are the thoughts and feelings you get that feed off that stress. They, in turn, can lead to even more stress, according to Psycom

So, in addition to what is listed above to deal with stress, here are some other tips for anxiety. One is to cut down on outside input that causes you stress and anxiety, such as turbulence. Try to sit near the center of the plane, where there is usually a bit less turbulence. Don’t sit near a window if seeing outside causes you anxiety. Take an aisle seat, instead.

As with all emotions, it’s better to acknowledge  anxiety rather than suppress it. But don’t do what your anxious thoughts are telling you to do, because anxiety can trick common sense, according to the Anxiety and Depression Association of America. Also, while it might be tempting, now is not the time to have a few too many drinks of alcohol, as it will make things much more difficult when you land!

When You’re Tired

The change in air pressure can cause many people to feel tired and fall asleep easily. That’s just annoying to those who are sitting there, tired but wide awake. Luckily, there are DIY travel hacks that can help you get comfortable enough to really relax and catch some sleep on a flight. Some of the better ideas include bringing your own travel pillow and having headphones so you can play soothing music or sounds (make sure you have portable charger to keep your smartphone running, too). Also, a comfortable blanket can help you sleep easier.

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When You’re Excited

This typically happens with less experienced travelers. There’s nothing wrong with that! Still, you’re going to have to turn that energy to something. One of the best ways to pass the time is to have a great conversation, but you might not be traveling with someone who likes to talk a lot. So, make sure to bring your own book, music or maybe catch an in-flight movie. All can give you something to focus on until you reach your destination and you can let all that excitement loose.

When You’re Injured

If you get hurt on vacation, it’s important to have planned ahead. Travel insurance can help in this case, as it operates as additional health insurance for your trip (not to be confused with trip insurance, which covers the loss of luggage). You’ll also want to consider contacting a non-emergency medical travel company to arrange your trip back home, so you can return to your own doctors and specialists as quickly as possible. These are some of the emotions you can expect during a flight, and some of the in-flight entertainment that can help you deal with them. Plane travel is safe, it’s up to you to also make it fun and enjoyable.

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What is Aviation Physiology?

What is Aviation Physiology?

Aviation physiology focuses on how flying impacts the physical and mental health of the pilots, flight crew and passengers. It’s an area of health science in which flight nurses develop expertise because their “work environment” is thousands of feet in the air.

Aviation physiology provides a framework for dealing with how air travel impacts human beings, according to the Federal Aviation Administration. The FAA Facts provided in a guidebook acknowledges that “every human is physiologically different and can react differently in any given situation.” 

However, medical professionals have developed strategies for dealing with anxiety, stress and other health issues that people may experience, including those involved with commercial flight medical transportation and assisted flight travel.

The Basics of Aviation Physiology

Humans can adapt to a remarkable number of different environments. For exploring the ocean depths to traveling into space, humans can adjust to changes in external temperature, barometric pressure variations, motion in space and changes in relation to gravity.

However, these changes can have an impact. When it comes to flight, the FAA points out three major areas where environmental changes have the biggest impact:

  • Marked changes in barometric pressure
  • Considerable variation in temperature
  • Movement at high speed in three dimensions

Of course, human beings cannot handle all these changes on their own. But through “foresight, ingenuity and effort,” as the FAA describes it, humans have developed tools to help them deal with these changes, such as pressurized flight cabins and temperature control.

Flight nurses that travel with patients are experts in the following areas, which the FAA lists as being some of the major areas of aviation physiological impact.


As you move above sea level and ascend into the sky, the air becomes less dense and there is atmospheric pressure. Gas may expand as molecules travel farther apart – which is why you might experience “trapped gas” issues in the ear canal or sinuses. Artificial pressurization deals with most of these issues, but during ascent people may feel the drop in pressure more acutely.

Respiratory and Circulation

The human body has amazingly simple, efficient respiratory and circulatory systems. The drop in pressure, however, can impact them, potentially causing dizziness, headaches, shortness of brief or fatigue. Again, this is something that cabin pressurization helps to solve. However, a flight nurse traveling with a patient is aware of these potential issues and prepared to deal with them if needed.


A very dangerous condition in which the oxygen supply to the lungs or other important organs is inhibited. This is why a plane offers oxygen masks in case of sudden drops in pressure or changes in altitude. Nurses also will carry oxygen for certain patients and administer it, as needed, if signs of hypoxia occur.


This happens with people on the ground, but also is something to watch for while in flight. It simply means breathing at a fast, shallow rate that could inhibit the flow of oxygen through the body. This is sometimes brought on by anxiety or fear, which causes breathing to be controlled by emotions rather than by chemicals in the body. It can lead to a drop in carbon dioxide levels, which is dangerous if it continues for too long. Symptoms include dizziness, a tingling sensation, blurry vision and twitching muscles. These are just some of the issues that those with expertise in aviation physiology know how to handle during commercial flight medical transportation. It’s also the reason why an increasing number of people are turning to flight nurses to travel with them for non-emergency medical transport – allowing them to relax, knowing they have an expert in aviation physiology sitting beside them.

What is a Long Distance Ambulance?

What is a Long Distance Ambulance?

People use a long distance ambulance to transport themselves or a loved one in non-emergency situations. This medical transportation option ensures patients travel safely by either ground-based transport or commercial air travel.

The main goal in using a long distance ambulance and non-emergency medical transport is to ensure the patient has medical attention during their journey and arrives safely at their destination.

Often, those being transferred are seniors traveling to or from an assisted living facility, cancer treatment center, nursing home or home healthcare facility. They may also have been discharged in stable condition from a top US hospital and simply need to return home.

The Value of Non-Emergency Medical Transport

Using non-emergency medical transport (NEMT) is a popular medical transportation option. While it can involve the use of a long distance ambulance, it often involves commercial airline travel, accompanied by an experienced flight nurse.

A trip is generally considered to be long distance if it is more than 200 miles. As the nation’s population ages, there are an increasing number of non-ambulatory patients who require non-emergency transportation.

People use medical transportation for a variety of reasons. They include:

  • Senior travelers taking a vacation or making a trip to see family
  • Those injured while on vacation who are coming back home
  • Patients transferring from one medical facility to another
  • Travelers with a disability or chronic condition that impedes movement
  • Seniors who are moving to a new area
  • Frequent medical conditions for NEMT patients include Alzheimer’s, cancer, dementia, stabilized bone fractures, post-operative patients and those who are wheelchair-bound.

Those are just some of the scenarios that have made NEMT and long distance ambulances a more popular medical transport option in recent years.

Ground vs. Air Transportation

NEMT companies such as Flying Angels can book a flight for patients, coordinate with the airlines and airports along the route, handle international flights and provide an experienced RN as a flight nurse.

That level of service makes air transportation a great choice for many people. Transportation on a commercial airline also means patients reach their destination faster than if they use ground transportation. Even in a non-emergency situation, this is what most patients prefer.

Using a commercial flight with a nurse is also far less expensive than using an air ambulance, which is the most expensive transportation option.  Whatever method you choose, it’s important to know that patients have options when it comes to medical transportation. With the modern services available, patients can quickly and safely reach their destination while enjoying the most comfortable situation possible.

Air Travel for Seniors

Air Travel for Seniors

It’s important to make air travel for seniors as safe and as comfortable as possible. Some of the best tips include requesting a wheelchair, asking for special screening procedures, carrying all-important medications on the plane, protecting against checkpoint theft and getting the best available seats for seniors.

All these tips make air travel for seniors that much better. The key for seniors is to plan ahead or hire a non-emergency medical transport company that handles these issues. A flight nurse who specializes in patient advocacy can assist passengers in making all the below senior air travel arrangements.

Request a Wheelchair

For some seniors, it’s difficult to walk from the curb to the gate. Many seniors experience problems with their hips and feet. They may also have respiratory issues that hinder the ability to walk very far. This is one of the most common issues in air travel for seniors. All airports provide wheelchairs for those who request them, which can be done in advance or when you arrive. You may also bring your own wheelchair, which airline employees will store during the flight.

Ask For Special Screening Procedures

The federal Transportation Safety Agency (TSA), which oversees airport security in the U.S., offers special security check procedures for those older than 75 or traveling with a disability. Please note that if you have a wearable medical device or use medical equipment (such as a respirator), the TSA will apply extra screening tests, such as testing for traces of explosives. Another smart move is to register with TSA Pre-Check. Also, always strive to arrive early.

Carry All Important Medications On The Plane

Like passengers of all ages, seniors should never put important medicine into checked luggage. That can become a serious issue if the luggage is lost. Seniors should place medications in a handbag or whatever is the most comfortable for them to carry. Make sure it is a size that can slide under the seat in front of you. That way, you can handle it yourself and not need help putting the bag in an overhead bin.

Protect Against Checkpoint Theft

This is another issue that applies to everyone. However, thieves may see seniors as easier victims. The important issue here is to maintain eye contact with your items as much as possible, or have someone there that can do it for you. For example, try to go through security at the same time your bags go through. The longer your items sit on the other end of the baggage belt with no one watching them, the easier it is for a thief to take something from them.

Best Available Seats For Seniors

Most seniors prefer getting seated at or near the front of the plane, which provides more legroom and a shorter walk to the restroom. This is something to mention when buying the tickets. A flight coordinator also can arrange this with the airlines by contacting them in advance. Senior air travel is an important issue as the population of the country ages and more people want to travel. It’s important to know you are not alone and that support is available to make air travel for seniors something to enjoy, not dread.

What Are the Top 10 Hospitals in the U.S.?

What Are the Top 10 Hospitals in the U.S.?

The United States has excellent hospitals across the country, many of them affiliated with top universities. Picking the best is a difficult task, but among the top 10 hospitals are certainly the Mayo Clinic, Massachusetts General Hospital, Johns Hopkins Hospital, the Cleveland Clinic, and New York-Presbyterian Hospital.

Top 10 Hospitals

Each of the top 10 hospitals has its own unique accomplishments, areas of focus and affiliations. The following looks at the best US hospitals, taken from rankings by U.S. News and World Report and Newsweek.

Mayo Clinic

Rochester, Minnesota

The Mayo Clinic is a general medical and surgical facility. The hospital includes one of the world’s largest departments of endocrinology, which treats diabetes. The Mayo Clinic is also known for its Healthy Living Program that advocates exercise, nutrition and mind-body practice. The clinic has hospitals in Jacksonville, Florida, and Scottsdale, Arizona, and the Mayo Clinic Health System has hospitals in Minnesota, Wisconsin, and Iowa.  

Massachusetts General Hospital

Boston, Massachusetts

Massachusetts General Hospital is a teaching hospital for Harvard University Medical School. It also is a general medical and surgical facility. Massachusetts General is well-known for its treatments in a number of areas, including cancer, neurological issues, heart disease, orthopedics, transplantation, urologic diseases, and trauma care. 

Johns Hopkins Hospital

Baltimore, Maryland

Johns Hopkins Hospital is the teaching hospital for the Johns Hopkins University School of Medicine. It is one of five hospitals that are part of the Johns Hopkins system, including Johns Hopkins All Children’s Hospital in St. Petersburg, Florida.

Cleveland Clinic

Cleveland, Ohio

The Cleveland Clinic includes the Taussig Cancer Institute, Global Cardiovascular Innovation Center, Cole Eye Institute, Cleveland Clinic Children’s and Pediatric Institute, and the Centers for Geriatric and Diabetes Care. There are 11 hospitals and 18 health centers that are part of the Cleveland Clinic Health System.

New York-Presbyterian Hospital

New York City, New York

The New York-Presbyterian Hospital was created after a merger between New York Hospital and The Presbyterian Hospital in 1998. It is a teaching hospital affiliated with Columbia University’s Vagelos College of Physicians and Surgeons and the Weill Cornell Medical College. Among its notable achievements is the development, by Dr. George Papanicolaou, of the Pap smear test for cervical cancer. The Presbyterian Hospital also was the first to perform pediatric heart transplant surgery, done in collaboration with Columbia University Medical Center.

UCLA Medical Center

Los Angeles, California

UCLA Medical Center is a teaching hospital for the University of California – Los Angeles. It is part of a network of hospitals throughout Southern California that includes Ronald Reagan UCLA Medical Center; UCLA Medical Center, Santa Monica; UCLA Mattel Children’s Hospital; and the Stewart and Lynda Resnick Neuropsychiatric Hospital at UCLA. The UCLA Medical Center is known for many programs, including the Risk Factor Obesity program that supports patients with guidance on limiting calories, physical activity, and behavior modification.

UCSF Medical Center

San Francisco, California

The UCSF Medical Center is a teaching hospital with three main campuses: the UCSF Helen Diller Medical Center at Parnassus Heights; the UCSF Medical Center at Mount Zion and the UCSF Medical Center at Mission Bay. Among other notable facilities, the Mount Zion campus has the UCSF Osher Center for Integrative Medicine that combines modern medicine with globally-minded healing practices.

Cedars-Sinai Medical Center

Los Angeles, California

Cedars-Sinai Medical Center in Los Angeles is part of a healthcare system that includes 40 locations. The medical center system has many notable facilities. For example, the Kerlan-Jobe Institute, Cedars-Sinai provides official team orthopedists for three Los Angeles’ sports teams – the Clippers, Dodgers, and Rams. Doctors at Smidt Heart Institute, Cedars-Sinai have performed more of two kinds of valve procedures – percutaneous mitral valve repairs and aortic valve replacements – than anywhere else in the U.S.

NYU Langone Hospitals

New York City, New York

The main hospital in the NYU Langone Hospitals system is Tisch Hospital, which is the teaching hospital for the NYU School of Medicine. Other campuses in Manhattan include Rusk Rehabilitation, NYU Langone Orthopedic Hospital and Hassenfeld Children’s Hospital at NYU Langone. Notable graduates of the NYU School of Medicine include Dr. Jonas Salk and Dr. Albert Sabin, who developed the polio vaccine.

Northwestern Memorial Hospital

Chicago, Illinois

Northwestern Memorial Hospital is the teaching hospital for Northwestern University’s  Feinberg School of Medicine. The Bluhm Cardiovascular Institute is among the most notable parts of the hospital system. Northwestern Memorial is also known for performing the first trans myocardial laser revascularization, an alternative heart procedure that is less invasive than surgery or angioplasty.

While these are generally considered the top 10 hospitals in the country, there are many more that provide excellent healthcare services, including surgical procedures and cutting-edge treatment plans.